Privacy Policy
Last Updated:
At ARQEN, we believe that privacy is a fundamental aspect of both physical and digital spaces. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or inquire about our architectural services.
1. Information We Collect
We only collect information that is necessary to communicate with you and improve our digital presence. This includes:
Information you provide: When you submit an inquiry through our Contact page, we collect your name, email address, phone number, and any details you share regarding your project vision.
Automated information: As you navigate our portfolio, we may automatically collect standard usage data (such as IP addresses, browser types, and pages visited) to understand how our site is experienced.
2. How We Use Your Information
We use your information with strict restraint and solely for the following purposes:
To respond to your inquiries and initiate a dialogue about potential projects.
To maintain, secure, and optimize the performance of our website.
To send you updates or studio journals, provided you have explicitly opted in to receive them.
3. Information Sharing & Discretion
Discretion is a core value of our practice. We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers (such as secure website hosting and analytics platforms) strictly to the extent necessary for them to support our digital operations. We may also disclose information if required to do so by law.
4. Cookies and Digital Traces
Our website uses minimal cookies to ensure a seamless browsing experience and to gather anonymous analytics. These small data files help us understand which projects resonate most with our visitors. You can adjust your browser settings to decline cookies if you prefer to leave no digital trace, though this may affect how the site functions.
5. Data Security
We implement industry-standard security measures to protect the information you share with us. While no digital transmission is entirely immune to risk, we treat your digital data with the same careful attention we apply to our physical archives.
6. Your Rights
You hold complete ownership over your personal data. You have the right to request access to the information we hold about you, ask for corrections, or request that we permanently delete your details from our records. To exercise these rights, simply reach out to us.
7. Changes to this Policy
As our studio evolves, we may occasionally update this Privacy Policy to reflect new practices or legal requirements. Any changes will be posted quietly on this page, with the effective date updated accordingly.
8. Contact Us
If you have any questions regarding how we handle your privacy, please contact us:
ARQEN
studio@arqen.com
Rua Aspicuelta, 145 — Vila Madalena
São Paulo, SP — Brazil